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Microsoft operating system discussion

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    I have a Dell computer that has Windows XP.  Want to upgrade to another system but not sure where to get upgrade or how to do it.   As you can tell, i am not very computer savvy.  Get alot of messages that say my system is too old .   How to upgrade to windows 7 or 8 at least?


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    After installing Windows 7 (using a Dell Windows 7 64-bit Pro disc) on my Inspiron 24 3455 desktop I need to install drivers (video, network....). I have put them onto 3 different external hard drives. I then copy them onto the computer without any problems. Once I restart I get a BSOD stating that my BIOS may not be AHCI compatible. This only happens when I insert any of these fine working external hard drives. If I don't hook-up an external hard drive I can restart the computer without any problems but I need drivers for my wired internet connection to work and many other drivers.

    No, I don't have a disc with the necessary drivers but will burn them onto one if this doesn't get resolved. 

    Any thoughts on why the computer crashes after numerous clean installs after hooking up an innocent external hard drive?

    I burned a CD and copied drivers from the CD to the desktop. After installing the Chipset driver I received the same BSOD.

    Thank you for looking.


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    Carried out a clean install deleting partitions and windows update has a red bar to the left and a red badge with a white x, no updates.


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  • 05/26/16--23:06: Mayday...... Mamma Down
  • So my 12 year old was messing around on computer, and set up some sort of login for Microsoft, and doesn't seem to remember the password!!  Needless to say the login prompt is as soon as I power on. Microsoft want to charge 70$to help me get into this account, unfortunately I can't do that right now. It displays the email he set up at @someone. Com. Can't just factor reset this thing and move forward??? Every time I try to press F11 it's saying floppy diskette seek failure???????

    Can anybody talk me through this process? Pretty please?


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    Hi,

    I have a Dell XPS 13 9343 that came with windows 8.1 and I've upgraded to windows 10.
    I would like to format it and to do a clean install to windows 10 and after that to create a dual boot with ubuntu.
    I don't want to recover anything, just format everything.
    My question is:
    1. What is the best way of doing it? Is there any preparation needed before formatting (except backup)? If someone can point me to a relevant detailed guide it will be great.
    2. Do i need to care that I want to install ubuntu as dual boot when I format and install windows? Or just to install it after windows is already installed?
    Thanks.

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    Hi, I'm not sure if this is the appropriate section for this, but I'm working on a friend's Dell inspiron 15-3521 that has been unusable for about a month. The laptop is about 3 years old and came with Windows 8 and he tried to upgrade to Windows 10 when prompted. After the "upgrade", the laptop would boot correctly into Windows 10 about 1 out of 5 attempts and when it did boot correctly, it would ultimately crash without much explanation. He wanted to downgrade all the way to Windows 7(which I have a legitimate copy of) so I booted into a Linux Mint Live distro, formatted the drive, and installed Windows 7. After the installation, Windows 7 booted up fine but was incredibly slow and still basically unusable. Now, after restarting, the computer either restarts at the login screen of Windows 7 or freezes on a black screen after entering login info. Initially I thought maybe the ram was bad and was just running out of memory, but the Linux memtest comes back clean. Now I suspect that it could be a bad hard drive, but it would be great to get more opinions before I continue guessing.


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  • 05/26/16--15:32: Unable to reinstall Windows
  • My HDD failed last week and I have lost everything that was on it. I have bought a new one and fitted it. The only problem is as I had not made a back up I cannot install Windows. I have been to Microsoft website and they say as the laptop was pre installed by dell my key won't work and as the laptop is out of warranty I can't get a copy from dell. Has anyone experienced this and what have they done about it? TIA.


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  • 05/30/16--06:38: Windows error recovery help
  • So I turned on my laptop the other day and the Windows 10 logo popped up which I hadn't agreed to install yet.  Then it immediately went to a window that said restoring previous operating system.  Then it went straight to the Windows error recovery window.  I tried to run the repair option but it failed.  It says I need the Windows 7 install disk but I don't have it because my computer came pre installed from dell.  My pc is a Dell XPS L702x running Windows 7 home premium.  Any idea what I can do?  And if I've lost everything?  I had been using the dell datasafe local backup.


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    I have not used my Dell Inspiron Mini Duo lap top in many months and now it will not let me sign in. 

    As far as I recall, I never set an access password as I am the only one who uses a computer. The message says:  The user profile Service service failed the logon.  User profile can not be loaded. 

    Any ideas how to break in to my own computer?


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    The XPS 630i motherboard failed (the Ethernet port and both PCI Express slots were not functioning).

    I replaced the motherboard with one purchased on eBay and I used the CPU & memory sticks from the old motherboard, plus the GE Force GT640 video card and the hard drive with the previous installation of Windows7 on it, but then (due to health issues) it sat incompleted for a year. It just needed the waterblock and cooling system installed, which is just recently completed.

    When attempting to start the computer, it plays a continuous beep for 25 seconds, pauses for 10 seconds, beeps again for 5 seconds, pauses again for 10 seconds, beeps again for 5 seconds, then stops.

    There's no video display.

    I realize I may have to reset BIOS / CMOS, yet with no video display, I'm seeking to respond to this beep's meaning, learn what that means first - and then generally how to set up this new installation from here.

    Thanks,
    Rob (archer5013)


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    Does anyone have experience using the Windows 10 Pro upgrade disc that comes with this desktop?

    www.dell.com/.../pd


    I ordered this specific model a week ago I'm now sitting here using it as I type this. I popped the included disc in, rebooted, and then hit F12 to boot from the disc. The disc ran and I attempted to select the option to install Windows 10 and keep my files that are on the drive. It told me the drive is locked so it can't install. So instead I then tried another option which was to wipe the entire drive clean and install Windows 10. That didn't work either because there was a "partition missing". 

    There is an astonishingly low amount of search results related to my problem on the internet. So I was hoping someone here had some experience or advice to offer me.


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    How to disable the Windows 10 upgrade push to your system


    How to roll back Windows 10 upgrade to a previous operating system

    Note: Dell does not recommend using 3rd party tools to disable upgrade notifications.


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    Microsoft announced recently that Windows 7 SP1 & Windows 8.1 users have until July 29, 2016 to exercise their option to upgrade their systems to Windows 10 for free
     
     
    Effective July 29, 2016, Windows 7 SP1 & Windows 8.1 users will have to purchase the Windows 10 upgrade from Microsoft
     
     
    Microsoft's goal is to help our customers get the most secure and best version of Windows before the promotional offer expires on July 29
     
     
    Effective immediately, customers on Windows 7 SP1, and Windows 8.1 whose Windows Update settings are configured to accept 'Recommended' updates may start seeing the below notification even if they have not previously reserved the Windows 10 upgrade
     
     
    If the customer does not cancel or reschedule, by default the upgrade will install at the scheduled time
     


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    Our policy will continue to be to support only platforms tested by Dell. For a complete list of tested platforms,

    Computers tested for upgrade to Windows 10


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    Last week I purchased a new desktop from Dell.com. The desktop comes with Windows 7 Pro 64-bit pre-installed and also came with a free copy of Windows 10 Pro 64-bit. Windows 10 came with the desktop in the form of a DVD that I have picutred here: http://i.imgur.com/Z3N84IS.jpg

    [b]Does anyone have experience using the Windows 10 Pro 64-bit upgrade disc that comes with this desktop?[/b]

    Here is the product page for the desktop: www.dell.com/.../pd

    I popped the included disc in, rebooted the computer, and then hit F12 to boot from the disc. The disc ran and I attempted to select the option to install Windows 10 and keep my files that are on the drive. It attempted to install but then stopped because there was a "partition missing". So instead, I then tried another option which was to wipe the entire drive clean and install Windows 10. That didn't work either because drive is locked.

    Here is a link to an Imgur album I created: http://imgur.com/a/JprJf - This album includes photos I took of the Windows 10 install process so you can see what I am dealing with.


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    I have a 2 year old Inspiron 7437 that I just replaced the hard drive on since my old drive died.  I also purchased a $20 thumb drive from Dell that was supposed to reinstall the windows 8 OS.  I did this and it did install windows 8, but I got a report that said drive partitioning did not occur properly.  Windows does come up -- but there seems to be some missing drivers/software --- there is no internet/networking capability.  I tried to do a reset/reinstall with same thumb drive, but the F12 procedure will not work and comes with this error message:

    "unable to reset your PC. A required drive partition is missing"

    Super frustrated with Dell right now - since I was sold on fact that replacing OS was easy with this thumb drive. Any advice would be appreciated.

     


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    I'm having trouble installing our enterprise Win 7 on a new Precision 7510. Been doing this for years on all manner of Dell laptops.

    I've followed the instrux posted elsewhere to load SATA drivers onto the USB flash, along with the USB 3 conversion from Intel. I have no trouble loading the driver at the appropriate time.

    I get to the point where the Win 7 installer asks where to install Windows. I load the driver, but "Windows cannot be installed to this disk. The computer's hardware may not support booting to this disk. Ensure that the disk's controller is enabled in the computer's BIOS menu."

    I can create partitions, delete them, etc. The factory partitions are deleted.

    Tried various BIOS settings: Raid is ON, Secure boot is OFF, Boot List option is UEFI, basically all factory settings at this point. I've tried tweaking them, no joy.

    One thing, under System Config > Drives, I have four: SATA-0, SATA-1, SATA-3, and M.2 PCIe SSD-0. Is this right?

    Thanks!

    -John


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    Hi

    I was trying to install this software on one of our servers, I had to run the installation through command prompt as the server version is not officially supported (Windows 2008 R2 Standard installed on Dell Power edge T110)

    This method worked on other machines with the same specification, but when I do it on this particular one I get an error during installation stating that HAPI driver could not be installed.

    Research online didn't show many results, I tried installing on another Drive without success. Another option suggested disabling Anti Virus software before installation but we are running the same software on other servers on that network and Omsa installed without any problems.

    Anybody is aware of some other methods to solve this issue?


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  • 06/03/16--12:22: 32-bit to 64-bit upgrade
  • My Dell Vostro 420 came with Windows 7 Pro, 32-bit installed.  If I were to purchase installation media for Windows 7 Pro, 64-bit, would it install and run on my computer?


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