Dell Recovery Manager Error "Failed to initialize reporter: Cannot open database requested by the login. Login Failed"

I keep getting this error when trying to do an online restore, "Failed to initialize reporter: Cannot open database <DBName> requested by the login. Login Failed."  What can I do to resolve this issue?  We are running Management Console 3.0 Version 6.3 (Build 9600).

Recovery Manager for Active Directory

Dell Inc.

Version: 8.7.1.8918

Thanks.