Hi! I recently bought an Inspiron 15 7000 (7559). I went to the "Drivers and Downloads" section of the Dell website for my model and downloaded and installed the latest drivers and updates.
The issue started when I got to the "Seagate ST500LM000/ST1000LM014 Firmware Update" download. I opened the bottom of the laptop and made sure that the update was for my HDD. My model was ST1000LM014 so I downloaded the update "Kahuna_ZPE.exe" and ran it.
It started to run but then stopped at where it said "rEFInd - Initializing" and a bunch of lines saying "Binary is verified by the vendor certificate". I thought maybe it just took time to initialize so I left for a workshop I needed to do at work and asked my wife to see what would happen. 8 hours after when I got home, it was still on the same screen. Now, when I switch it off and on, it always goes back to the same screen.
Has anyone encountered the same issue before and know how to resolve this? Thank you.
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Stuck at "rEFInd-Initializing" after trying to update Seagate HDD firmware
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