the HD on my xps8500 died with the recovery partition-- bought a new HD and contacted dell -bought a new dell win8 recovery media(OS) for $20. it was supposed to read the embedded product key from my bios --it does not--- it asks for a product key to install-- i have never had a product key as this win8 OS came pre installed -- the disk they sold me was supposed to work with this licensed system--any ideas besides buying a new OS? been on the phone with dell tech support and they have no ideas -oh yeah---one rep said to buy a new MB for my out of warranty machine-- yeah right?
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