Dear Sirs:
HDD of my Inspiron N5110 is damaged, for this reason I would like to reinstall Factory OS (Windows 7), and clone the disk to a new HD.
I tried with "Repair Your Computer Menu" from Advanced Boot Options menu (F12) but nothing happens with this command, Windows is unable to link with Dell Recovery Partition.
Datasafe program is also unable to link with and open the factory image file on reboot
I tried unsuccesfully to look at the image files the Recovery Partition, since all the folders are "locked" and I cannot find the right file.
I tried with ATTRIB in order to makeall files in the folder visible, and also checked "total control" boxes permissions to users and administrators in the Recovery folder security tag, but all files remain hidden.
When I try to explore the folder with Explorer appears a DELL Warning in blue color informing that "this section contain files that will be used by datasafe.t ...... do not modify or delete these files....any change in the partition can avoid a recovery in a future"
No matter how many clicks I give with mouse, files do not show, (may be explorer is corrupted since it closes every now an then).
Please help me to access the recovery image file in order I can use another alternative to recover Original OS. (EASY BCD 2.3)
Thanks in advance