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The copy of Windows is not genuine

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My Inspiron 660 is about 3 years old. Recent hard drive failure forced me to reinstall Windows 7 Professional on a new hard drive and reinstall all programs etc. Now, about 30 days later, I am getting a "The copy of Windows is not genuine" message. I used the original Windows Key when I reinstalled the operating system. I attempt "Start - right click Computer - Properties - Activate Window now - Type a different key" - it will not accept the old key and a message now says "computer BIOS is missing required licenses". I spent about an hour on the phone with microsoft support and they said the original license key is not valid and to contact the computer manufacturer. I am stumped and really do not want to pay for a new license key on a computer that should have a valid key.


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