I was trying to install and create a recovery disk - ( is an dell xps 8700)
The DELL Update package returns with the following error log - can you advice what to do?
[05/20/16 00:32:29] Update Package Execution Started
[05/20/16 00:32:29] Original command line: "C:\Users\u\Downloads\Backup-and-Recovery_Application_GX7TX_WN32_1.9.2.8_A00.EXE"
[05/20/16 00:32:29] DUP Framework EXE Version: 3.4.1.76
[05/20/16 00:32:29] DUP Release: GX7TXA00
[05/20/16 00:32:29] Initializing framework...
[05/20/16 00:32:29] logo.png
[05/20/16 00:32:31] User Command: attended
[05/20/16 00:32:31] DUP Capabilities Value: 2097151 (0x1FFFFF)
[05/20/16 00:32:31] DUP Vendor Software Version: 1.9.2.8
[05/20/16 00:32:31] Local System/Model Compatible with this Package? Yes
[05/20/16 00:32:31] Local System OS Version: 6.3.0.0
[05/20/16 00:32:31] OS Compatible with this Package? Yes
[05/20/16 00:32:31] Local System OS Language: EN
[05/20/16 00:32:31] Language Compatible with this Package? Yes
[05/20/16 00:32:31] Extraction-miniunz path: C:\PROGRA~3\dell\drivers\BACKUP~1.8_A\miniunz.exe
[05/20/16 00:32:31] Extraction-arguments: -x C:\Users\u\DOWNLO~1\BACKUP~1.EXE -o -d C:\PROGRA~3\dell\drivers\BACKUP~1.8_A
[05/20/16 00:32:31] Extraction-GetExitCode: 0
[05/20/16 00:32:31] Identified Behavior : attended
[05/20/16 00:32:31] Temporary payload log file name: C:\ProgramData\dell\drivers\Backup-and-Recovery_Application_GX7TX_WN32_1.9.2.8_A00\DUP5AEA.tmp
[05/20/16 00:32:31] Translated Command Line : Setup.exe LOGFILE=C:\ProgramData\dell\drivers\Backup-and-Recovery_Application_GX7TX_WN32_1.9.2.8_A00\DUP5AEA.tmp
[05/20/16 00:32:31] Path : C:\ProgramData\dell\drivers\Backup-and-Recovery_Application_GX7TX_WN32_1.9.2.8_A00
[05/20/16 00:32:31] Identified Behavior : attended
[11/22/17 17:26:24] Update Package Execution Started
[11/22/17 17:26:24] Original command line: "M:\Software\dellxps8700\Backup-and-Recovery_Application_GX7TX_WN32_1.9.2.8_A00.EXE"
[11/22/17 17:26:24] DUP Framework EXE Version: 3.4.1.76
[11/22/17 17:26:24] DUP Release: GX7TXA00
[11/22/17 17:26:24] Initializing framework...
[11/22/17 17:26:24] logo.png
[11/22/17 17:26:29] User Command: attended
[11/22/17 17:26:29] DUP Capabilities Value: 2097151 (0x1FFFFF)
[11/22/17 17:26:29] DUP Vendor Software Version: 1.9.2.8
[11/22/17 17:26:29] Local System/Model Compatible with this Package? Yes
[11/22/17 17:26:29] Local System OS Version: 6.3.0.0
[11/22/17 17:26:29] OS Compatible with this Package? Yes
[11/22/17 17:26:29] Local System OS Language: EN
[11/22/17 17:26:29] Language Compatible with this Package? Yes
[11/22/17 17:26:29] Extraction-miniunz path: C:\PROGRA~3\dell\drivers\BACKUP~1.8_A\miniunz.exe
[11/22/17 17:26:29] Extraction-arguments: -x M:\Software\dellxps8700\Backup-and-Recovery_Application_GX7TX_WN32_1.9.2.8_A00.EXE -o -d C:\PROGRA~3\dell\drivers\BACKUP~1.8_A
[11/22/17 17:26:30] Extraction-GetExitCode: 0
[11/22/17 17:26:30] Identified Behavior : attended
[11/22/17 17:26:30] Temporary payload log file name: C:\ProgramData\dell\drivers\Backup-and-Recovery_Application_GX7TX_WN32_1.9.2.8_A00\DUP3918.tmp
[11/22/17 17:26:30] Translated Command Line : Setup.exe LOGFILE=C:\ProgramData\dell\drivers\Backup-and-Recovery_Application_GX7TX_WN32_1.9.2.8_A00\DUP3918.tmp
[11/22/17 17:26:30] Path : C:\ProgramData\dell\drivers\Backup-and-Recovery_Application_GX7TX_WN32_1.9.2.8_A00
[11/22/17 17:26:30] Identified Behavior : attended
[11/22/17 17:41:41] (DupAPI::ExecutePayload): *** Vendor Software Execute Wait Timeout Exceeded
[11/22/17 17:41:41] Append Vendor Software Log: C:\ProgramData\dell\drivers\Backup-and-Recovery_Application_GX7TX_WN32_1.9.2.8_A00\DUP3918.tmp
[11/22/17 17:41:41]
--- Start of Vendor Software Log ---
[11/22/17 17:41:41]
--- End of Vendor Software Log ---
[11/22/17 17:41:41] Vendor Software Return Code: 259
[11/22/17 17:41:41] (FileUtility::DeleteDirectoryTree): *** DeleteFile() has reported failure. The error message reported by the system is: Access is denied.
[11/22/17 17:41:41] logo.png
[11/22/17 17:41:41] (MUPXMLParser::GetResultName): *** Vendor Return Code is not found in Mup.xml
[11/22/17 17:41:41] Name of Exit Code:
[11/22/17 17:41:41] (DupAPI::GetReturnCode): *** Unable to find DUP value for:
[11/22/17 17:41:41] Exit Code set to: 1 (0x1)
[11/22/17 17:41:41] Result: FAILURE
[11/22/17 17:41:56] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Backup-and-Recovery_Application_GX7TX_WN32_1.9.2.8_A00.txt