Hi everyone,
I have a Latitude E5430 and the battery doesn't charge.
I couldn't install the power manager "System-Utilities_Application_HGV5H_WN64_2.2.0_A00",
gives error 25025 "The application is not supported on your system".
Strange, it was from Dell support page for E5430!
I did a DELL complete Diagnostics which reports a faulty Battery, but a second battery l bought doesn't charge either. Motherboard is fine.
Windows notification shows "charge of 0%, connected but not charging". Same from BIOS.
BIOS version A15, I can't update because it needs battery charge of 10%.
Laptop details: OS Windows 7 Professional 64bit, RAM 4Gb, HDD 320Gb, bought as refurbished.
I suspect a damaged motherboard
Please help me out on this