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Microsoft operating system discussion

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  • 04/20/16--10:52: Winodws 7 Startup Loop
  • I have the dell OptiPlex 780 mini tower. yesterday after I uninstalled office 2016 I removed the hard drive due to tangling inside the case then I started the machine then it asked for a hardware reset during POST however I ignored it and now windows won't start also the entire machine restarts and then I tried many recovery actions nothing worked does anyone now something else to try?

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    Hello there, I have a dell Inspiron 531 s with main processor AMD Athlon 64x2 dual core processor 4000, 64m shared memory and 2097152 k memory installed it runs with Windows 7 last week had the great idea to install Microsoft office 2010 and didn't uninstall the old one and I turned it off and now it crashed. When I start it up and strick f1 it takes me to this screen that says Windows error recovery I choose the recommended repair opinion and then I takes me to startup repair is checking your system screen it takes for ever and then all of the sudden it stops and freezes in the blue screen with the white leafs. Can you please help?

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    Recently, I changed a monitor from 2560x1440 to 2048x1920 and the X51 updated to Windows 10. Next, without any hardware changes, the XPS 8700 updated to Windows 10.

    Aurora R1 is running Windows 7.x

    Aurora R3 is running WIndows 7.x

    What MS OS can the Aurora R1 support (2560x1440 display, updated GPU)

    What MS OS can the Aurora R3 support (2560x1440 display)

    Can either move to Windows 8.1.x? Or both?

    Can either or both move to Windows 10.x?

    What is significantly different between Win 8.1.x Pro and Win 10 Pro?

    Thanks gurus!


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    I bought OptiPlex 7040 module which had Windows 10 Korean version 1 weeks ago. I want to install Windows 7 but it seems to be not work.

    My computer has SSD and HDD. When the installation starts, I cannot find the SSD, therefore I select the HDD for installing Windows 7. (I already try this guide but it is not work)

    However, the installation process run few seconds and it stop after rebooting.

    Could you please tell me how to fix this problem? Thank you

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    I purchased a used inspiron 531s with vista basic only to find the log on password is still active. And the place i got it from has no idea whos it was. I'm not sure why they didnt figure that out before they sent it to me but that as they say is that. Is there a way to retrieve it? or am i just SOL. Thanks

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    I'm trying to fix my friend's laptop and I've run into a dead end trying to get this thing to boot properly. It's a refurbished Dell Inspirion laptop (Model pp26L).

    Starting it normally results in a blue or white screen. When I go to Advance Boot Options, I've tried "Last Known Good Configuration (advanced) and it goes to this black screen and doesn't change for hours. I've also hit "Repair Your Computer" and it brings up a window that's titled "System Recovery Options: RecEnv.exe - Application Error" and says, "The instruction at 0x775c6295 referenced memory at 0x00000000. The memory could not be written. Click OK to terminate the program."

    I'm not too sure what else I can do at this point since I'm not too familiar with Windows Vista anymore. My friend can't afford to buy a new laptop so hopefully someone on here can help me fix it!

    UPDATE: So I managed to get "Last Known Good Configuration (advanced)" to work but it left me with a window titled "Startup Repair" that says "Windows cannot repair this computer automatically."

    I don't have a Vista CD or anything attached to the laptop. All I have for this thing is the laptop and the charger.

    The picture attached is the screen that popped up after the Startup Repair window appeared.

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  • 04/24/16--05:47: recovering your password
  • Warning -- This dose not apply to work computers.---

    WRITE YOU PASSWORD DOWN and tape it to your computer.  Think about it.  Hackers do not break into you home to steal passwords; they break into your computer via the internet.  They are able to access your machine because your PC Is insecure, or they were able to guess your password, or you accidently told them your password.  But in no case was there presence necessary.  

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  • 04/25/16--03:01: Restore Image Dell E6430
  • I want to restore on Factory Image how I can download image and restore it ...

    Service Tag is :JPXYBW1

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    hello, I have an inspiron  5547 and my hdd just crashed. i want to know how can i to obtain the activation windows key in the aim to resintal windows. Thanks

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  • 04/25/16--05:31: INP FILES
  • I formatted my Inspiron laptop, and during backup, my files all are saved as .INP . I am unable to open these. Help anyone? Migrestore does not work.

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    I apologize if this is in the wrong category.

    This is really starting to *** me off,

    before when your computer went belly up, reinstalling windows was time consuming, but not difficult.

    now i can't event get the computer to find the updates it needs.

    So, in short,

    when windows 10 was released, i had word from friends that it was terrible and don't get it.

    good thing i listened.

    around November- January, my mother decided she was gonna try it,

    i said NO...

    long story short she was getting *** off.

    at the time i was busy with my college studies.

    as exams have just finished, she asked me to fix her laptop.

    i said sure, unaware of the *** fire i  was about to take on.

    I installed windows 7, sp1, 64 bit on a Dell Inspirion N1545 Laptop.

    Windows 7 sp1, build 7601 x64 bit

    ST:   (<ADMIN NOTE: Service tag removed per privacy policy>)

    express service code:(<ADMIN NOTE: Express service code removed per privacy policy>)

    CPU=  2.20GHz  core 2 duo

    4GB RAM

    Bios version: A14 07/12/2009

    as I progressed, windows finished it's thing,

    and i began installing other things, such as Microsoft security essentials.

    and then, i opened up windows update, to begin the onslaught of 200+ updates.

    after 15 minutes of waiting, i realized something is wrong.

    i started googling and going through forums, and found that this is not an uncommon issue.

    a great deal of reboot and reattempts to launching search for windows updates happened. I started around 1pm yesterday, April 23, Sunday PST time. it is now 24hours later. and the story of this laptop does continue.

    I tried multiple solutions,  with no luck.

    listed here:

    1) rebooting -multiple times

    2) changing update settings- all. and rebooting in between.

    3) disabling and/or turning off windows firewall ( this my own thought)

    4) turning off Microsoft security essentials (disabling programs that may cause issues with windows update)

    5) confirming that my time and date settings were set properly.

    6) installing IE11- a lot of people said this worked for them, for me, nothing.

    7) going into network settings and changing my internet connection to be 'shared' - one person a forum said this works, 2 others said it worked for them too.

    8) manually going to the Microsoft website to download an individual update, in which it would download the application and then sit in a small message box with a progress bar. (more on this below)

    9) starting and stopping the service that runs the windows updater.

    10) Finally, after i had tried just about anything, i decided to give in, and wait.
     one person on a forum commented that his company regularly does windows 7 rebuilds, and this was a common problem for them, and his solution was mostly just set windows update to go, and wai it out.

    I Tried this, No luck. at ~11:22pm
     last night i set up the computer in a cool area, ran windows update, let it keep checking for updates, as well as a manual update  to 'searching for updates on this computer'

    around 11 am this morning I removed it, only to see the same window i had left open the night before. no progress at all.

    i had opened Task manager as well, which consistently showed 2/3~3/4 Ram usage (out of 4GB) and CPU usage at 50%

    it also logged the up time, showing 12hrs.

    I'm sure 12 hours is more than enough time to find 200 updates.

    as in the past, when i rebuilt My personal laptop, i recall that it took maybe 1-2hours TOPS (i recall 2-3 waves of updates) to get all 230 (170-54-12 kinda thing) or so.

    This morning i tried a few more things, running a windows update diagnostic, which after running multiple times back-to-back, returns the same errors that it fixed.

    meaning, it finds the same error each time, and says it fixes it.

    and since I'm in the process up updating my computers, last night i did in fact successfully update my desktop.

    Windows update Cooperated on my Dell Xps 8700

    quad core intel i7-4790 3.4GHz

    12Gb ram

    Nividia Geforce Gtx 745

    BIOS version A08 4/16/14

    Running Window 8.1

    Windows update on my desktop has only ever been a little finicky.
     but never really critically failed.


    As well as my personal Laptop, a dell Inspirion N5010

     I attempted to insall updates this morning, all but windows 10 excluded.

    The goal of this Post is to fix windows update problems,

    and upgrading to windows 10 is NOT A SOLUTION.

    I will never get windows 10, and in fact, i wish to change my desktop to windows 7 eventually.


    windows 7 sp1,  build 7601 x64 bit

    cpu: i3 duo core @ 2.27 GHz ( M350)

    Bios version A15 7/19/2011

    Ram: 4GB

    Integrated Intel graphics

    so, normally, my latptop doesn't have any issues.

    I've rebuilt windows 7 on it 2 or 3 times,

    and all of a sudden, windows update will not work.

    i did a big purge of updates on october 14, 2015, and since then it's been mostly Security Essential definition updates. as well as a thousand IE 11 update fail

    taking note of the suggestion listed above, i will try to update IE11 to try to make my laptop work

    as for my mother's laptop, i just reinstalled windows 7, as it was mention in a forum that sometimes re-doign the reinstall might work.

    As for now, i am completely fed up at Microsoft.

    as many many many forums have stated that this problem has arised in June 2015, the release of windows 10. and it is ***  that Microsoft is forcing their *** operating system on us.

    Any help is appreciated.

    my desktop is fine.

    my laptop is just not  downloading the 40 updates.

    my mothers laptop just won't even find the updates.

    the main concern is getting my mothers laptop running.

    my laptop still runs very smooth, with <1min boot time.

    i use it for youtube, and a particular game, am not worried if it is updated now or in july.

    note: both laptops are 500GB HDD.

    note 2:

    I will not be trying anything until i get a response to this post.


    <ADMIN NOTE: Express service code removed per privacy policy>

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    I am extremely disappointed with both Dell and Microsoft. 

    My client's 3-year old Inspiron 660s had a hard drive failure. After replacing the hard drive I proceeded to perform a factory recovery. The recovery process did not work!!!

    My concern was that my client paid good money to buy Microsoft Office when he ordered from Dell in 2013. I spoke with Dell support and they confirmed that factory installed software is not included in the recovery partition. Dell do not provide software disks. I then spoke with Microsoft and they said they do not provide downloads for OEM, only retail versions. By the way they understand my client's dilemma and are very sorry.  Now that is ***!!!

    So here we have a classic situation where neither multi-billion dollar company will help a customer.

    I wonder what other Dell clients do when they loose software due to hard drive failure?

    Thanks for listening to my rant.

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    good day every one i'm having trouble in restoring  windows 8 on my vostro 5460..

    with an error message  of 0xc00000f

    i tried using system recovery option .but upon clicking on "install now"   asking me to enter product key..the problem is i d'ont have a copy of it.

    any help is highly appreciated and pls give other option in using system recovery option

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    I am not able to find the usb drive when using the system restore disk. If the system boots up it will find the usb just find and fill exists in the  root WindowsImageBackup directory on the usb. The system are brand new and 3040 model with windows 7  64 bit. It seems OptiPlex 3020 worked just fine and found the image location but all my 3040 do not find them. I talk with Dell support for 4 hours and they just though it was a bad motherboard...I said I did not think so since all of the pc I have will not find the usb during system restore.

    I check the BIOS also legacy is on and rom is on. Boot order hard drive, usb. cd/dvd . I hit f12 at start up and select cd/dvd to boot where my recovery disc is. and opens fine but never sees the usb drive to find my image.

    Could I load usb driver from C: drive? If so which one?

    Thanks in advance!

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    My Dimension 8200 is OK after 14 uninterrupted years (an amazing workhorse). But the original HP HOME gave me suddenly a Blue 0x0000007E dead notice. Safe mode still works somehow but the Restore (to a good day) failed. I hope that I can still use this computer by sacrificing all (mostly old and not necessary) what it holds and installing a new Windows, but (forgive me) I do not know how to do it. Please help.

    Computer has Pentium 4 at 2.4 GHz, 2 GB RAM, 80 GB Hard Drive, 64 MB NVIDIA Graphics Card, 3.5 Floppy and 16x DVD drives, Ethernet link. I still keep ALL original DELL disks that came with the computer which I bought from DELL.

    I hope my computer can take Win. 10 Home 32 Bit after which I could download back Norton and Quicken that were on it before.

    Please help: A) How to format clean the Hard drive in my situation B) How to download the Win 10 after

    Many THANKS for attention and all advices.

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    I keep getting an error message stating that I need to free up space on my recovery drive (D).

    After looking at contents of the drive I have 3 folders ( & yes I clicked on show hidden files, folders, & drives)

    2 folders , $RECYCLE.Bin, & System Volume Information are empty.

    The 3rd, Recovery Image folder has one file, which is 5.8 GB

    My question is how do I address this problem, & is this normal.

    The computer is prone to freeze ups, slow spells, & I've heard this condition can cause problems.

    We are talking about a machine with an I-7 chip & 8 gigs of Ram being used for simple task like email, quickbooks, & office tasks, so we are not putting heavy usage on it.

    I did create a repair disk but have yet to make the recovery media disk(s) till I get a better understanding of what I'm up against.

    Thanks for looking.


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  • 04/27/16--11:50: Dell Webservice Unresponsive
  • I have been receiving a Service Unavailable HTTP Error 503 Message on all scripts that use the Dell Web service; 

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    All three towers (Optiplex 780, 390, Inspiron 620) need according to driver detect, Intel ME5 Host Embedded Controller Interface Driver. Numerous attempts to install and they say success until I check again!  Is there a proper procedure to install? Or can it be ignored?


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  • 04/28/16--14:52: computer password
  • This Dell computer has not been used in years, I turned it on and I need a password (using guest account now) How do I get pass needing a password on a machine (this one). I forgot it

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    I have a dell inspiron e1505 and i installed windows 7 32bit and i also installed the service pack one. Every time i run windows update it won't find any updates. It just keep saying checking for updates. I let it run for two days now and it just keeps checking for updates. does any one have any ideas to fix this.  I search the internet any haven't really found anything. I ran microsoft fix it any it said it fix one problem. But it still won't find any updates. I am hoping someone as a idea how to fix this.

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